Digital Content

A screen from a five-part carousel explaining the benefits of enabling location services in a mobile banking app. 

An illustration and snappy headline sought to engage users and encourage them to enable location services on the mobile app.

On the frequently updated "what's new" screen, I explained three specific updates that emerged from user feedback.

Here's the main menu of the design system I helped create, with content navigation expanded. (The content section is my baby.)

A page from the voice and tone section of the design system, with headlines showing the approach to guidance. Sorry for the blur—I'm unable to show internal content in detail.

The U.S. Bank mobile app was lauded by Forrester for its clear and helpful response to the COVID-19 pandemic. I wrote this screen to explain a few specific responses to customer needs.